Frequently Asked Questions

Find answers to the most common questions about Chevron Energy and blockchain-based oil trading.

All Topics
Trading
Tokens & Blockchain
Regulatory
Technical

About Chevron Energy and Tokenization

What is Chevron Energy?

Chevron Energy is a blockchain-based platform that tokenizes crude oil, enabling secure, transparent, and real-time trading of oil-backed digital assets.

Chevron Energy introduces a dual-token system:

  • Chevron Energy utility token - for governance, access, staking
  • Chevron Energy-OIL token - representing physical oil reserves

How does Chevron Energy-OIL work?

Chevron Energy-OIL is an asset-backed token corresponding to a specific quantity of crude oil. Each token is linked to verifiable reserves stored in third-party custody and can be traded or redeemed.

Key features:

  • 1:1 backing with physical oil barrels
  • Embedded metadata (grade, location, ESG data)
  • Real-time tracking and verification
  • Redeemable for physical delivery

Is Chevron Energy a cryptocurrency or a commodity token?

Chevron Energy includes both:

  • Chevron Energy Utility Token - for governance, access, staking
  • Chevron Energy-OIL Token - representing physical oil assets

This dual structure provides both utility functions and real-world asset backing.

Trading & Platform Usage

How do I learn how to trade?

Start with our demo account to practice trading without risk. We also provide:

  • Educational resources and tutorials
  • Market analysis and insights
  • Step-by-step guides on oil trading
  • Blockchain technology explanations
  • Live webinars and Q&A sessions

How long does it take to withdraw funds?

Withdrawals are processed instantly through smart contracts for crypto assets.

For fiat withdrawals:

  • Bank transfers: 1-3 business days
  • Wire transfers: Same day to 2 business days
  • Digital wallets: Instant to 1 business day

Processing times depend on your payment method and bank procedures.

Can I trade using a phone / mobile device?

Yes! Our mobile app is available for both iOS and Android devices.

Mobile features include:

  • Full trading functionality
  • Real-time market data
  • Portfolio monitoring
  • Push notifications for price alerts
  • Secure biometric authentication

What is the minimum deposit amount?

The minimum deposit amount is $10 USD. This low barrier to entry makes Chevron Energy accessible to traders of all levels and investment capacities.

We support various deposit methods:

  • Bank transfers
  • Credit/debit cards
  • Cryptocurrency
  • Digital wallets

Technical & Blockchain

What blockchain is Chevron Energy built on?

Chevron Energy is built on Ethereum and optionally runs on Layer-2 solutions for better scalability and lower gas fees.

Supported networks include:

  • Ethereum mainnet
  • Polygon for lower fees
  • Arbitrum for fast transactions
  • Custom sidechains for enterprise use

What ensures the security of the platform?

Multiple layers of security protect the platform:

  • Audited smart contracts by top-tier firms
  • Multi-signature wallets
  • Secure APIs and infrastructure
  • Regular penetration testing
  • Cold storage for large holdings
  • Insurance coverage

How is custody of oil reserves verified?

Through licensed storage facilities and blockchain-based oracles that report real-time reserve data.

Verification process:

  • Third-party audited storage facilities
  • Regular inventory certifications
  • Blockchain oracles for real-time data
  • Transparent reserve reporting
  • Public attestations

Regulatory & Legal

Is Chevron Energy legal in my country?

Chevron Energy complies with international standards, but some regions may restrict access. Please consult local laws.

We operate in compliance with:

  • Financial regulations in major jurisdictions
  • Anti-money laundering (AML) laws
  • Know Your Customer (KYC) requirements
  • Commodity trading regulations

Do I need to complete KYC to use Chevron Energy?

Yes. KYC is mandatory to access Chevron Energy trading, redemption, and utility features.

KYC requirements include:

  • Government-issued ID verification
  • Proof of address
  • Selfie verification
  • Source of funds declaration (for large amounts)

Are there any deposit or withdrawal fees?

We charge minimal platform fees for trading and settlement. Deposit fees vary by payment method.

Fee structure:

  • Trading fees: 0.1% - 0.25%
  • Deposit fees: Free for crypto, 2-3% for cards
  • Withdrawal fees: Network gas fees apply
  • Redemption fees: Logistics and processing costs

All fees are transparently displayed before confirming transactions.

Still Need Help?

We’re here to support you at every step of your Chevron Energy journey. Choose the right team to get quick assistance.

General Support

For questions about your account, platform usage, or general inquiries, our support team is ready to assist.

support@chevronenergy.org

Investor Relations

For detailed information on token purchases, partnerships, or strategic investments, our investor relations desk will guide you.

investors@chevronenergy.org

Technical Assistance

Facing issues with your account, wallet, or blockchain transactions? Our technical team provides dedicated troubleshooting.

tech@chevronenergy.org

Get in Touch

We value meaningful connections. Reach out to us through the right channel and let’s build the future of energy together.

General Support

support@chevronenergy.org

Investor Relations

investors@chevronenergy.org

Media & Press

media@chevronenergy.org

Technical Assistance

tech@chevronenergy.org